Consumer rights

In connection with a pre-order by phone, Call my Apo app and e-mail, you are entitled to cancellation rights in accordance with §§ 312g, 355, 356 and 357 .

There is no right of revocation, for example in the case of contracts for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene, if their seal was removed or destroyed after delivery.

In the case of an intended cancellation, please explain this clearly, the simple return of the goods without comment is not sufficient for a proper cancellation. You will receive a cancellation form at
Receipt of the goods you have pre-ordered.

Before receiving the goods from the pharmacy, you will be informed about the essential properties of the goods and their price / additional payment as well as the statutory and contractual warranty rights.